FAQs
General Questions
What are electrolytes?
Electrolytes are vital minerals in the human body that carry an electric charge, playing an important role in numerous physiological process. Maintaining a proper balance of electrolytes is crucial for overall health and well-being
What is dehydration and what are its main causes?
In simple words, dehydration occurs when the human body loses more fluids than it takes in. Some common causes of dehydration include: inadequate fluid intake, excessive sweating, heat exposure, fasting, illness, caffeine consumption etc. Even the basic daily activities, like breathing and walking, can lead to the discharge of water from the body, thus resulting in dehydration
What payment options do you offer?
At FYOOL, we offer a wide range of payment options to enhance your convenience. These include Card payments, Google pay, Apple pay, Cash on delivery, Tabby and Tamara.
Is it essential to use FYOOL if I drink enough water?
Absolutely! Drinking water is important, but it may not provide all the minerals your body needs specially that most of the water we drink lacks essential minerals. FYOOL offers a blend of electrolytes, vitamins and minerals that can enhance your hydration and promote a better health
What are the symptoms of dehydration?
Some of the symptoms of dehydration are: thirst, fatigue, dizziness, headaches, muscle cramps, dry skin, dark yellow urine, decreased urine output, bad mood etc…
Do you offer any special rates for bulk orders?
Yes, we do have special offers for bulk order. Please contact us on [email protected] for more details.
Product Specific Questions
Is FYOOL Halal?
Yes, our product is Halal.
How many grams of sugar are in FYOOL?
FYOOL contains no sugar. We are proud to confirm that our product has 0 grams of sugar and 0 calories.
Is FYOOL vegan?
Yes FYOOL is vegan, which is clearly indicated on our packaging.
What is the shelf life of FYOOL?
24 months.
What makes FYOOL special compared to other brands?
FYOOL is unique among its direct competitors for several reasons. Firstly, our formula is carefully designed to include all 6 electrolytes, along with 7 essential vitamins and 2 minerals. The quantities of each ingredient are optimized to ensure that almost everyone can safely consume this product up to 3 times per day. Additionally, our product contains 0 grams of sugar, 0 calories and is made from all natural ingredients. We wanted this product to be accessible to everyone, which is why it is vegan, gluten-free and keto-friendly. Finally, we currently offer 3 flavors: lemon, watermelon and mango passion fruit, all with a balanced taste and appealing aroma. Once you try please share your feedback to help others simply choose the best.
If I see clumps when mixing FYOOL with water, does that mean it’s spoiled?
No, clumps can occur if a small amount of air or moisture has entered the stick. You just need to mix the powder properly with water.
Does FYOOL contain artificial ingredients?
All our ingredients are natural, which is clearly indicated on our packaging.
Is FYOOL gluten free?
Yes FYOOL is gluten free, which is clearly indicated on our packaging.
Is FYOOL keto-friendly?
Yes FYOOL is keto-friendly, which is clearly indicated on our packaging.
Recommended Use
How do I use FYOOL?
Mix one stick of FYOOL with 350 to 500ml of water, depending on your preferred concentration and taste! Stay Hydrated.
How many FYOOL sticks can I consume per day?
The recommended serving size is between 1 to 3 sticks daily. Many individuals find that a consumption of 2 sticks per day works best for them. It is essential to listen to your body and consider your personal dietary requirements. If you have any specific health concerns, we advise consulting your doctor.
Is it safe to consume FYOOL if I am pregnant or breastfeeding?
First of all, Congratulations! If you have any specific medical concerns, we recommend reaching out to your doctor
Does FYOOL affect my intermittent fast?
FYOOL contains 0 sugar and 0 calories making it an excellent choice for hydration without disrupting your intermittent fasting routine.
When should I drink FYOOL?
You can enjoy FYOOL anytime during the day to stay hydrated and energized. Why wait until you’re dehydrated to drink FYOOL? Be proactive and stay hydrated.
Can I drink FYOOL while on medication?
If you have any specific medical concerns, we recommend reaching out to your doctor.
How can I check the status of my order?
You will receive a WhatsApp message with a tracking link, customer support chat box and estimated time of arrival (ETA) shortly after placing your order.
Orders and Shipping
What is the shipping cost?
We offer all our healthy clients FREE SHIPPING in UAE.
What is your return policy?
We trust our product and in case you are not satisfied with it, we will offer you full refund. Please contact us at [email protected].
What is the estimated delivery time for shipping?
We will ensure that you won’t have to wait to start consuming FYOOL, so we will deliver your order the next day, all over the UAE (N.B. Few areas are not covered).
How can I check the status of my order?
You will receive a WhatsApp message with a tracking link, customer support chat box and estimated time of arrival (ETA) shortly after placing your order.
